Discover the answers to common questions about coffee so you can shop our selection with confidence.

Specialty coffee is created when all of those involved in the coffee value chain work in harmony and maintain a keen focus on standards and excellence from start to finish. This includes the farmer, the buyer, and the roaster.

Grind levels depend on your preferred method of brewing. To learn more, read our blog post about Mastering the Grind.

The best way to store coffee beans is in an opaque, airtight container at room temperature. It’s also a good idea to keep them in a dark place like a cabinet.

A coffee blend is a mixture of coffee beans from different regions, while a single-origin coffee is made with coffee beans sourced from a single region.

The best way to brew coffee is a matter of personal preference. Some popular brewing methods include drip coffee, pour-over coffee, French press, and espresso. We suggest experimenting to discover which one you find most satisfying.

Fair trade coffee is coffee that is produced and traded under specific standards that ensure that farmers are paid a fair price for their beans and that the coffee is produced in an environmentally sustainable way.

Coffee beans are at their freshest within two weeks of being roasted. After this time, the beans will slowly start to lose their flavor and aroma. It is best to use freshly roasted beans within this time frame for the best coffee experience.

It’s our goal to provide every customer with an exceptional bag of coffee, every time. If you’re not satisfied with your order, please visit our Returns page and get in touch.

Orders are freshly roasted and shipped out within 1-2 business days. Flat rate shipping takes 1-3 days depending on your delivery address.

Light roast coffee is roasted for a shorter period of time and has a lighter color and milder flavor. Medium roast coffee has a stronger flavor and a darker color, while dark roast coffee is roasted for a longer period of time and has a strong, bold flavor.

Specialty coffee contains antioxidants and may have a range of health benefits, including improved cognitive function, increased metabolism, and reduced risk of certain diseases like Parkinson's and Alzheimer's.

Yes, you can login to your account with your username and password that you signed up with to manage your subscription.

You can email us or call (864) 465-6060 anytime to report an issue with your equipment. We will send an expert technician as soon as possible to get it up and running again in no time.


Ready to explore a world of specialty coffee roasts? Shop our selection, try a variety of unique roasts, and subscribe to your favorite so you never run out!

Scroll to Top